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Digital Accessibility Specialist

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the job, please click the Apply for this Job link.

Please Note: Internal Applicants (current benefits-eligible employees only) must login to the applicant portal before clicking “apply for this job” in order to access the internal application.

Northeastern University Employee Benefits

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Northeastern University is an E-Verify Employer.

Posting Details

This position will be posted internally for 5 calendar days from the posting date.

Position Information

Position Title Digital Accessibility Specialist
Requisition Number STFR003289
Division/College Information Technology Services
Interdisciplinary Division/College Not Applicable
Location Boston Main Campus
Full-time/Part-time Full Time
Grade 12
Posting Date 02/02/2017

The Division of Information Technology Services is currently seeking a talented individual to fill the role of a Digital Accessibility Specialist. Digital Accessibility Specialist will establish and operationalize a university-wide Digital Accessibility program that focuses on Northeastern’s digital technology infrastructure comprised of teaching and learning technologies, business systems and our overall web presence. He/she will be responsible for driving the development of practices, policies, standards, and training. He/she will be responsible for defining and communicating the level of risk and work with departments and service/website owners to prioritize and mitigate issues in support of digital accessibility compliance.

This role serves as a change agent as it relates to accessibility on campus ensuring that digital strategy i.e. digital marketing, user experience and IT functions adhere to accessibility standards. This position will oversee and manage the accessibility management platform. The role will key contributor to the successful redevelopment and launch of new, accessible websites, social media platforms, and digital marketing strategies across various Northeastern channels.

To ensure that essential services are provided to the university community, the employee may be required to work outside their regular working hours as needed.


- BS degree required (Master’s degree preferred) in Computer Science, Information Systems, Business, Management, Marketing or related field

- 5+ years related experience preferably in a higher-ed or government environment

- Experience successfully implementing a Digital Accessibility program

- Extensive knowledge and application of accessibility factors, per W3C WAI guidelines & specifications (WCAG, WAIARIA, etc.), Section 508 requirements and other relevant standards

- Experience of providing critical analysis to the work products of designers and developers

- Experience using either Automated and Manual Accessibility inspection methods

- Experience using assistive technologies such as NVDA, VoiceOver, JAWS, Read Write Gold, and ZoomText for accessibility evaluations

- Understanding of Mobile and/or Responsive Web

- Knowledge of CSS, HTML, J-query, Wordpress, Drupal and JavaScript (ideally PHP)

- Knowledge of accessibility standards for multimedia

- Ability to work collaboratively with cross-functional teams

- UI/UX skills

- Project or program management skills

- Strong commitment to Customer service

- Ability to work autonomously and manage time effectively

- Strong communication skills, both verbal and written

Additional Information

A criminal background check is required for this position.

Documents Needed to Apply

Required Documents
  1. Resume
  2. References
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree?
    • Yes
    • No
    • Pending