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Career & Academic Coach

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the job, please click the Apply for this Job link.

Please Note: Internal Applicants (current benefits-eligible employees only) must login to the applicant portal before clicking “apply for this job” in order to access the internal application.

Northeastern University Employee Benefits

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Northeastern University is an E-Verify Employer.

Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Career & Academic Coach
Requisition Number STFR004088
Division/College Professional Advancement Network
Interdisciplinary Division/College
Location Silicon Valley
Full-time/Part-time Full Time
Grade 11
Posting Date 02/23/2018

The Northeastern University Professional Advancement Network (PAN) and the College of Professional Studies (CPS) invite applications from qualified individuals to provide graduate and undergraduate students a personalized career and academic coaching experience from the point of admission through graduation and beyond in our Silicon Valley location. Coaches will serve a caseload of students studying locally in (Boston, Charlotte, or Seattle) and online students affiliated with campuses in Boston, Charlotte, Seattle, Silicon Valley, and/or Toronto. Each coach will facilitate the development of customized Career Action Plans for students that incorporate intentional career planning and exploration, experiential learning, and engagement with professional networks and communities. Coaches will engage with students in effective practices for academic and career advising, and design and deliver programs to support the unique needs of students through one-on-one engagement, workshops, webinars, and other forms of outreach to enhance the student experience. Coaches will also maintain up-to-date notes and record keeping of each student meeting including tracking of student academic progress and outcomes. Coaches will connect with students using multiple modalities and in ways tailored to their preferences and convenience for development, communication, professional engagement, and academic success.


Candidates should hold a master’s degree (or equivalent work experience) and have a track record of strong academic and professional performance. Experience in a service or leadership role as an academic advisor/counselor/coach or similar capacity preferred. The successful candidate will have a passion for educating and supporting students in a higher education environment, demonstrated sensitivity to their needs, and knowledge of professional development and career advising best practices.
Required attributes:
The successful candidate should be/have:
• Experience working with adult learners, international students, and online students;
• Comfortable working in a fast-paced environment, with demonstrated ability and comfort to handle multiple tasks and projects;
• Student-centered and have a strong sense of responsibility for student success and approaches to student retention and support;
• Strong prioritization, time management, and follow-through skills;
• Excellent interpersonal, writing and presentation skills; foreign language skills a plus;
• Able to work collaboratively and independently in a rapidly changing and constantly evolving professional environment;
• Initiative to exercise sharp critical thinking skills and sound judgment to problem solve independently within organizational guidelines and policies;
• Innovative and creative in coming up with ideas to improve student services and enhance processes and procedures;
• Flexible in work assignments and work hours to include some evenings and weekends;
• Proficient in the use of Microsoft Office Suite tools products; familiarity with degree audit reporting, CRM platforms, career services applications, and similar systems a plus.

Additional Information

Please note this position is located in Silicon Valley

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).