Director, Compliance & Services

Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Director, Compliance & Services
Requisition Number STFR004163
Division/College Enrollment Management
Interdisciplinary Division/College
Location Boston Main Campus
Full-time/Part-time Full Time
Grade 13
Posting Date 11/06/2017

Reporting to the Dean of the Office of Global Services and working in collaboration with the Associate Dean, the Director of Compliance and Services ensures international students’ and scholars’ compliance with federal regulations and procedures set by SEVIS. Responsibilities include:
- Oversight of pre-arrival, SEVIS reporting, employment, and student services so to achieve optimal student and scholar service and advising outcome.
– Working with and actively guide relevant departments on a range of SEVIS-related operations in adherence with federal regulations pertinent to a range of nonimmigrant visa classifications.
- Collaborating with HRM and the Student Employment Office to maintain updated I-9 and on-campus employment procedures and processes.
- Serving in the capacities of Designated School Official (DSO) and Alternate Responsible Officer (ARO).
- Serving as a point person for the handling of non-NU sponsored students, scholars and manage relationship with their sponsoring agencies or institution in the area of immigration regulations.
- Monitoring and maintaining a calendar of periodic communication in order to reach out to international students and scholars to notify them of impending deadlines or regulatory changes.
- Assisting with the planning and implementation of special projects as assigned by the Dean.
- Participating in and support as needed OGS programs and events.

As the Director will be overseeing a team, the Director must actively support a positive team culture while successfully balances priorities and appropriately delegating tasks. The Director must provide useful performance feedback in addition to focusing on employees’ career development needs and is expected to manage change as necessary and administer and ensure compliance with university policies and procedures.


Master’s degree required. A minimum of 8 years of experience in international student and scholar advising and experience in service and operations related to non-immigrant visa categories and SEVIS are required. Commensurate experience in overseeing professional staff is required. Substantial and continually refreshed knowledge of immigration regulations and SEVIS approved procedural steps are required. Familiarity in providing logistic and operational guidance to professional staff in the area of International Admissions, SEVIS events reporting, employment and student/scholar services is critical. High level of communication and interpersonal skills are essential. Cross-cultural experience and fluency in two or more languages, experience living abroad are highly desirable.
US citizenship or legal permanent residency required. Previous supervisory experience required.

Additional Information

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Curriculum Vitae
  2. References

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.