Advancement Systems Associate

Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Advancement Systems Associate
Requisition Number STFR004203
Division/College University Advancement
Interdisciplinary Division/College
Location Boston Main Campus
Full-time/Part-time Full Time
Grade 9
Posting Date 03/12/2018
Responsibilities

Reporting to the Business Systems Analyst, the Advancement Systems Associate will play a key role in Advancement’s data administration and technology process tasks.

The Advancement Systems Associate will play a crucial role in four main areas:

1. Acting as a liaison and collaborator with Annual Giving, Alumni Relations, and other Advancement groups. The Advancement Systems Associate will coordinate project work that generates gift, pledge, or biographic data; assist with the coordination and processing of giving day initiatives; and act as backup for Business Systems Analyst in maintaining and performing daily Luminate Online tasks and exporting data required for gift processing.
2. Monitor key systems and respond to any issues to maximize uptime and ensure data integrity. Working with the Business Systems Analyst and Advancement developers, s/he will identify and make recommendations for data integrity issues.
3. Developing and maintaining accurate and timely documentation for technology processes used by various Advancement Departments. Create useful data entry and gift processing documents and files in conjunction with Advancement Information Systems (AIS) staff. Ensure that data is accurately uploaded to Salesforce.
4. Coordination and implementation of project work. This includes coordination and oversight of data update projects, assisting with teaching new software or software upgrades to staff, research and reconciliation of data among systems, and other duties as assigned.

Qualifications

Bachelor’s degree required. At least three years of professional experience required. Strong computer skills with knowledge of data entry techniques. Detail-oriented and concerned with quality and accuracy. Ability to interpret information from a variety of sources and take action. Ability to analyze information and identify discrepancies. Ability to make high quality recommendations. Strong interpersonal skills. Customer-service oriented. Strong communication skills are a must. Must be able to work independently and as part of a team. Experience in higher education, particularly in fundraising reporting and analysis is a plus. Strong organization and information management skills as well as the ability to work in a fast-paced environment. Proficiency in Microsoft Office including Word, Excel, and Outlook. An ability to learn new software including, but not limited to, Salesforce and Luminate Online.

Additional Information

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. References

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree?
    • Yes
    • No
    • Pending

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.