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Campus Operations Manager

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the job, please click the Apply for this Job link.

Please Note: Internal Applicants (current benefits-eligible employees only) must login to the applicant portal before clicking “apply for this job” in order to access the internal application.

Northeastern University Employee Benefits

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Northeastern University is an E-Verify Employer.

Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Campus Operations Manager
Requisition Number STFR004208
Division/College Professional Advancement Network
Interdisciplinary Division/College
Location Charlotte Campus
Full-time/Part-time Full Time
Grade 11
Posting Date 11/30/2017

Under the direction of the Campus Associate Dean, the Campus Operations Manager provides management of the Charlotte campus to include all facility operations: room scheduling and events management, lead with property management for all work orders, HVAC and access, technology liaison, services and vendor management, contract management, procurement, risk management, health/safety & security, building renovations and management of facility needs.

The Campus Operations Manager ensures the campus operations and services supports the needs of all faculty, staff and students and schedules services to deliver exceptional experiences. Position supervises campus assistants and schedules to ensure reception coverage, and evening and weekend coverage is adequate to support class and event needs.

The Campus Operations Manager manages the local technology infrastructure to ensure seamless delivery of academic and administrative systems in Charlotte. Liaising with local consultants and Boston-based information systems staff, this position will liaise and coordinate technology upgrades, new technology implementations, etc., with the Boston-based staff.

This position requires sound judgment and ability to initiate work on behalf of the campus and leadership.


Bachelor’s degree required, master’s degree preferred. Minimum of 3-5 years of progressive experience, including campus or facility administration, business operations, technology, project management and customer relations. Ability to maintain accurate records and manage multiple projects simultaneously. High level of discretion, confidentiality, and professionalism required. The incumbent must be able to work as part of a team, analyze and develop solutions to complex issues, have the ability to develop productive and respectful interpersonal relationships, demonstrate excellent verbal and written communication skills, be highly organized and detail oriented, be committed to excellence in customer service, and have the ability to handle multiple competing priorities. Proficiency with Microsoft Office programs and Higher Education experience a plus.

Additional Information

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).