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Sr Assistant Director NUin Program Administration

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the job, please click the Apply for this Job link.

Please Note: Internal Applicants (current benefits-eligible employees only) must login to the applicant portal before clicking “apply for this job” in order to access the internal application.

Northeastern University Employee Benefits

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Northeastern University is an E-Verify Employer.

Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Sr Assistant Director NUin Program Administration
Requisition Number STFR004240
Division/College College of Professional Studies
Interdisciplinary Division/College
Location Boston Main Campus
Full-time/Part-time Full Time
Grade 11
Posting Date 01/31/2018

The Senior Assistant Director is accountable for the day to day oversight of each assigned off site location. This role interacts with the onsite staff to ensure that all agreements, promises, and other commitments made via contract and other obligations are fulfilled. This position requires significant interaction with departments, institutions, and individuals both on and off campus in a fast-paced international environment. As such, the Senior Assistant Director possess excellent problem solving, communication, and organizational skills with strong attention to detail. Additionally, this position demands a significant amount of patience, flexibility, and initiative.

Additionally, this role demonstrates subject matter expertise by leading first time site launches, managing highly visible and/or politically sensitive tasks or projects, developing and providing training to program management and site staff as well as leading new student orientation. The Senior Assistant Director is also responsible for overseeing all customer service activity, including the managing of Program Coordinators.

The Senior Assistant Director will take proactive steps to serve the participants and parents in collaboration with Northeastern University colleagues and international partners with a constant dedication to operational improvements and the implementation of a high-quality program. Overall, the Senior Assistant Director will develop necessary steps to promote success for the participants and the Program, while maintaining the mission of NU Global and Northeastern University.


• Bachelor’s degree required; Master’s degree in higher education, international education, or related field preferred.
• 3 – 6 years of higher education, with preferred focus on international higher education, administrative experience or related educational experience and experience working with students is required. Working with staff and students in an international long term (semester) setting is desired.
• Proven ability to approve and manage budget expenditures required.
• High level knowledge of student life, international travel, and international cultures as they impact the student studying abroad required.
• Working knowledge of VISA requirements / sophistication preferred.
• Minimum three years supervisory experience managing part time and full time experienced and entry level staff needed. Experience managing remote staff is preferred.
• High level of process flows understanding and the ability to work well in a team environment with limited supervision.
• Demonstrated ability to multi-task in a fast paced work environment.
• Customer service and event planning experience is essential.
• Excellent interpersonal, organizational, advising and intercultural communication skills.
• Strong computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, Skype, and social media.
• Possess strong interpersonal and writing skills.
• Ability to exercise sharp critical thinking skills and sound judgment.
• Detail oriented and strong organization, prioritization, time management, and follow-through skills.

Additional Information

Position requires a criminal background check.

We are currently looking to fill two Senior Assistant Director NUin positions.

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Curriculum Vitae
  2. References
  3. Other

Posting Specific Questions

Required fields are indicated with an asterisk (*).