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Marketing Automation Manager

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the job, please click the Apply for this Job link.

Please Note: Internal Applicants (current benefits-eligible employees only) must login to the applicant portal before clicking “apply for this job” in order to access the internal application.

Northeastern University Employee Benefits

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Northeastern University is an E-Verify Employer.

Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Marketing Automation Manager
Requisition Number STFR004283
Division/College Professional Advancement Network
Interdisciplinary Division/College
Location Boston Main Campus
Full-time/Part-time Full Time
Grade 11
Posting Date 01/05/2018
Responsibilities

The Marketing Automation Manager is a technically savvy, detail-oriented, resourceful and analytical digital operations specialist. This critical role is responsible for helping to oversee the marketing automation platform (Marketo) infrastructure and will be instrumental in leveraging marketing automation to execute campaigns and capture data across the entire marketing and admissions cycle. He/She will utilize their business analyst skills to analyze, identify, design and implement business process models, monitor and maintain the overall health of the database, the integration between CRM (Salesforce) and Marketing Automation systems, the business workflow/revenue model, API integrations, audience segmentation, targeting, lead scoring, user roles, and bulk imports of data.

Qualifications

• Mastery of Excel and experience with reporting and data analysis
• Strong analytical and critical thinker who can identify gaps, research solutions, implement plans, and assess performance
• Familiarity with SQL or other database languages, and HTML, CSS, or other design languages
• Experience creating process diagrams with Visio or other flow diagramming programs
• A confident and proactive self-starter with exceptional attention to process and detail and ability to effectively manage multiple concurrent projects, including requirements gathering, design and project planning/management, in a dynamic, high-pressure environment
• Communicator with proven ability to distill complex ideas and data into easy-to-absorb information for a non-technical audience as well as understand business needs and translate them into technical requirements
• Excellent team player with cross-functional collaboration skills who is adaptable to changing market and organizational needs
• Bachelor’s degree in a technical or quantitative discipline (computer science, information technology, engineering, statistics, etc.) or equivalent experience
• 2-5 years of marketing automation platform experience (Marketo, Eloqua, Hubspot, Pardot), Marketo experience preferred
• Marketo Certification or other equivalent marketing automation platform certification
• Proficiency and experience with Salesforce.com
• Familiarity with current online marketing industry best practices and issues
• Familiarity with agile development processes

Additional Information

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. References

Posting Specific Questions

Required fields are indicated with an asterisk (*).