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Assistant Director, External Events and Conference Housing

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the job, please click the Apply for this Job link.

Please Note: Internal Applicants (current benefits-eligible employees only) must login to the applicant portal before clicking “apply for this job” in order to access the internal application.

Northeastern University Employee Benefits

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Northeastern University is an E-Verify Employer.

Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Assistant Director, External Events and Conference Housing
Requisition Number STFR004324
Division/College Student Affairs
Interdisciplinary Division/College
Location Boston Main Campus
Full-time/Part-time Full Time
Grade 11
Posting Date 02/23/2018

This position will assist the Director of Business Development & Operations with several components of the Office of External Events & Conference Programs which include: Client Management for external organizations that rent space to hold an event on campus; New program development and expansion; Conference housing and intern housing program; related contracts, insurance, & billing procedures.

The Assistant Director will provide management and oversight to organizations that rent space on campus to hold a meeting or event, whether they have an internal campus sponsor or not. This will include negotiation and development of a contract, ensuring that insurance provisions are met, and mitigating the university’s risk exposure from external activities. It will also include managing client space needs, the billing and collection of outstanding balances, and overall client relations. The Assistant Director will also educate internal campus partners about our office’s roles and responsibilities.

As part of a team, this position will also assist the other two Assistant Directors with coordination of meeting space and other operational aspects of the Conference Housing Program and the Intern Housing Program, during peak periods. It will also include assisting the other two ADs with processing contracts and billing for the program, during periods of heavy volume. Some nights and weekend work will be required.

Managing conferences and meetings includes being on-site and being present, often serving as the central point of contact for all details related to an external event including coordination and confirming such things as catering, parking, signage, media, public safety, building services, etc.

The Assistant Director will be an ambassador of the university and under the Director’s guidance, support program expansion efforts as appropriate.


• Bachelor’s Degree Required. Minimum 3 years work experience in consulting, business operations, project management, strategy development or related field in a fast-paced and service-oriented environment.
• Adept at building interpersonal relationships
• Excels at operational efficiency, multi-tasking, and prioritizing tasks at hand
• Demonstrates fundamental understanding of business principles
• Some supervision and program management experience
• Resilience and excitement around expanding role and shifting responsibilities
• Well-developed interpersonal and public speaking skills
• Communication skills to include oral and written
• Enjoys working in a tight-knit team environment
• Passionate about solving complex problems; comfortable with not always knowing the answer but knows how to engage in a process to figure it out
• Exceptional PowerPoint/storytelling and Excel skills
• Experience with Salesforce and Social Tables is a plus
• Some experience in event planning is recommended
• Entrepreneurial and self-starter
• Attention to detail is a must

Additional Information

This position requires a criminal background check.

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. References

Posting Specific Questions

Required fields are indicated with an asterisk (*).