Career & Academic Coach

Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Career & Academic Coach
Requisition Number STFR004207
Division/College Professional Advancement Network
Interdisciplinary Division/College
Location Boston Main Campus
Full-time/Part-time Full Time
Grade 11
Posting Date 03/02/2018

The Northeastern University Professional Advancement Network (PAN) invites applications from qualified individuals to provide personalized career and academic coaching experiences for learners from point of admission through graduation and beyond, with a priority focus on serving military and veteran learners supported by Northeastern’s Center for the Advancement of Veterans and Servicemembers (CAVS). Reporting to PAN Learner Success, this coach works closely with CAVS to facilitate development of customized Career Action Plans for servicemembers and veterans that incorporate intentional career planning and exploration, experiential learning, and engagement with professional networks and communities serving a caseload of graduate/undergraduate learners studying locally in Boston and online through regional campuses in Charlotte, Seattle, Silicon Valley and Toronto. He/she engages with learners in effective practices for academic and career advising, and design and deliver programs to support the unique needs of learners through one-on-one engagement, workshops, webinars, and other forms of outreach to enhance the learner experience. He/she also maintain up-to-date notes and record keeping of each student meeting including tracking of student academic progress and outcomes. This coach wll connect with learners using multiple modalities and in ways tailored to their preferences and convenience for development, communication, professional engagement, and academic success.


Candidates should hold a bachelor’s degree or higher (or equivalent work experience) with a track record of strong academic and professional performance. Experience with military or veterans’ populations preferred. The successful candidate will have a passion for educating and supporting military learners and veterans in a higher education environment, demonstrated sensitivity to their needs, and knowledge of professional development and career advising best practices. Experience as an academic advisor/counselor/coach or similar capacity preferred.

Required attributes:

The successful candidate should be/have:
• Experience working with military or veteran learners, and adult learners, on-ground and online.
• Comfortable working in a fast-paced environment, with demonstrated ability and comfort to handle multiple tasks and projects;
• Student-centered and have a strong sense of responsibility for student success and approaches to student retention and support
• Strong prioritization, time management, and follow-through skills;
• Excellent interpersonal, writing and presentation skills;
• Able to work collaboratively and independently in a rapidly changing and constantly evolving professional environment;
• Initiative to exercise sharp critical thinking skills and sound judgment to problem solve independently within organizational guidelines and policies;
• Innovative and creative in coming up with ideas to improve student services and enhance processes and procedures;
• Flexible in work assignments and work hours to include some evenings and weekends;

Additional Information

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.